FAQ
🛒 What is MustHaves?
MustHaves is a Pakistan-based online store offering trending, useful, and affordable products. We focus on quality, convenience, and fast nationwide delivery — bringing you everyday essentials you’ll actually love.
🚚 Do you deliver all over Pakistan?
Yes! We offer nationwide delivery across Pakistan, including major cities and remote areas.
💸 What are the payment options?
We accept:
Cash on Delivery (COD)
Advance Transfer via Bank, Easypaisa, or JazzCash
🔄 Can I return or exchange a product?
Yes, exchanges are accepted within 3 days if the product is defective or not as shown.
Please refer to our Exchange Policy for details.
❓ How can I track my order?
Once your order is shipped, you'll receive a confirmation via email or WhatsApp with tracking details. If you need help, just message us at +92 323 4600454.
❓ How do I place an order on MustHaves?
It’s simple!
Browse the product you like
Click "Add to Cart"
Proceed to Checkout
Fill in your delivery details and choose your payment method
We’ll confirm your order via email or WhatsApp.
📍 Can I change my delivery address after placing an order?
If your order hasn’t been shipped yet, we can update the address. Please contact us immediately via WhatsApp at +92 323 4600454, and we’ll assist you as soon as possible.
🛡️ Is MustHaves a trusted store?
Yes, MustHaves is a growing eCommerce brand in Pakistan. We prioritize customer satisfaction, quality products, and reliable delivery.
❌ Can I cancel my order?
You can cancel your order before it has been shipped. Contact us immediately to cancel or modify your order.
🏪 Do you have a physical store?
No, MustHaves is an online-only store based in Lahore, allowing us to offer better prices and nationwide delivery.
🖼️ Are the products exactly as shown in pictures?
Yes, we do our best to show accurate images. If the product is significantly different, you’re eligible for an exchange.
📞 How can I contact MustHaves?
You can reach us at:
📧 Email: musthavesit.pk@gmail.com
📱 WhatsApp: +92 323 4600454